Perform membership statement activities. A member calls to obtain a copy of his or her membership statement. Perform activities related to loyalty cards. A member reports a lost or stolen card. Split or merge memberships. Assign member to group membership. Donate points. Transfer points. General Information A Loyalty Program is the top element in Loyalty Management. Kenwood stereo control amplifier manuals. The Loyalty Program contains the reward rulem groups and reward rules related to the program. Loyalty members are linked to the loyalty program with. Tier Management The loyalty program further defines the tiers to classify the loyalty members into tier levels. The loyalty program type defines the tier groups available in the.This is defined in the following customizing: SAP Customizing Implementation Guide Customer Relationship Management Marketing Loyalty Management Loyalty Programs Define Profiles for Loyalty Program Types Once a membership is created, the tier group gets assigned the membership and the entry tier level taken from the customizing is assigned. Point Management Loyalty points are used to influence and reward members in the loyalty program. The points available for a loyalty program are taken from the loyatly program type customizing: SAP Customizing Implementation Guide Customer Relationship Management Marketing Loyalty Management Loyalty Programs Define Profiles for Loyalty Program Types The point type defined in customizing is available in the. Trainz simulator a new era free download. The members can earn and redeem points of the type defined in customizing. The points are stored in the point account within the. For those of you who have already tried to get data out of Loyalty component in SAP CRM, this short document is maybe too late. For those of you just starting, please, keep in mind you are really lucky! As a short introduction we have to say that for BW consultants used to work with SAP ERP, working with SAP CRM for the first time will require a short period of adjustment. You will have to get used with new objets, new names and a different table structure. The good news for you is: some of us have already walked this path! This document will describe how to create a SAP CRM Loyalty generic datasource with the main fields necessary to perform key analysis related to loyalty in SAP NetWeaver BW (SAP BW).
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